Use case
Chase outstanding bills consistently
Collections depend on following up on time, every time. AI Zeny reads ageing and pending bills from BUSY, answers questions about them and sends reminders through your own provider.
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The decision it supports
- Whom should we follow up with today, and for how much?
- Which customers have gone quiet on old bills?
An example
Illustrative scenario — not a customer story
- An accounts assistant runs a saved query for customers with bills over 45 days.
- A reminder script sends each of them a WhatsApp message through the business’s provider, after being tested on the assistant’s own number.
How it works
- 1
Step 1: Find what is due
Ageing and pending-bill operations list who owes what and for how long. - 2
Step 2: Decide whom to remind
Filter in your script or a saved query. - 3
Step 3: Send through your provider
The reminder script sends the messages through the WhatsApp, email or SMS provider you use.
BUSY data it reads
Receivables ageing analysis · Customers with pending bills · One customer's pending bills · Bill-wise statement
What you need to set up
- An account with a messaging provider.
- Customers’ contact details and consent.
- A reminder script that you test and activate.
Plus reads your BUSY data, with scripting and Google Sheets; Pro adds accounting writes; Max adds the AI Agent, which is not available yet. Go, below Plus, includes none of these. Every plan, the free trial included, has the end-to-end encrypted BUSY backup. Local mode and Cloud mode are not tied to a plan. The free trial gives Pro-level features, without the AI Agent.
What you control
- You choose the thresholds and the wording.
Scripts
Your provider
Messages and consent
Where the data goes
- Bill details go from your PC to your provider in the messages you send.
Limits
- Delivery is handled by your provider.
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