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Troubleshooting

RELAY_TIMEOUT: the PC did not answer in time

For standard read requests, the API answers 504 RELAY_TIMEOUT when the PC did not answer in time. The PC has 120 seconds to execute; the caller waits up to 140 seconds in all. Write and streaming operations have different limits: check the operation reference.

Facts reviewed on

What to do

  • Retry after the Retry-After interval.
  • Narrow the request: a smaller date range, fewer financial years, or a paged operation.
  • One BUSY read runs at a time on the PC, so a long read elsewhere can delay yours.